Regulatory Compliance & Governance
Policies, Codes & Disclosures.
LRSD is committed to institutional governance, regulatory fidelity, and uncompromised transparency under the Reserve Bank of India’s NBFC framework.
All policy documents and public liquidity disclosures are reviewed and published under RBI Master Directions and applicable corporate laws.
Corporate Governance Code
Defines the structural framework, board oversight standards, accountability norms, and ethical business guidelines governing LRSD.
Compensation, Nomination & Remuneration Policy
Guiding criteria for the nomination, appointment, evaluation, and remuneration structure of Directors, Key Managerial Personnel (KMP), and Senior Management.
Related Party Transactions Policy
Framework to ensure proper approval, monitoring, and transparent reporting of all transactions entered into with related parties.
Corporate Social Responsibility (CSR) Policy
Sets out company commitments, focus areas, implementation mechanisms, and community development initiatives under Section 135 of the Companies Act.
Fair Practices Code (English)
Standard operating principles, loan appraisal guidelines, non-coercive recovery practices, and transparent customer disclosure standards prescribed by RBI.
Fair Practices Code (निष्पक्ष व्यवहार संहिता)
ऋणदाताओं और ग्राहकों के बीच निष्पक्ष, पारदर्शी और नैतिक ऋण प्रथाओं के लिए भारतीय रिज़र्व बैंक (RBI) द्वारा निर्देशित आचार संहिता।
Grievance Redressal Mechanism
Comprehensive 5-tier customer grievance escalation matrix, designated officer contacts (GRO & Principal Nodal Officer), and RBI Ombudsman timelines.
Grievance Redressal Flowchart
Visual step-by-step resolution workflow diagram covering Initial Registration, GRO Escalation, PNO Review, RBI CMS Portal, and Appellate Authority.
Interest Rate Model & Policy
Internal principles and risk-graduated criteria determining loan interest rates, processing charges, and annualized percentage rates (APR).
Consumer Education Literature
Empowering borrowers with essential information on loan categorization, SMA/NPA tagging, credit bureau reporting, and secure borrowing habits.
Public Liquidity & Regulatory Disclosure (June 2026)
Quarterly regulatory disclosure of Liquidity Risk Management Framework, asset-liability profile, funding concentration, and prudential ratios.
Disclosure & Materiality Policy
Guidelines for determining materiality of events and timely dissemination of public disclosures to stakeholders and regulatory bodies.
Website Privacy Policy
Outlines our protocol regarding collection, usage, encryption, storage, and protection of visitor information and sensitive user data.
Website Terms of Use
Terms, conditions, disclaimers, and intellectual property provisions governing access and usage of LRSD digital assets.
Dedicated Customer Grievance & Compliance Redressal
In compliance with Reserve Bank of India directions, customers and stakeholders can escalate unresolved queries, fair practice concerns, or disputes directly to our designated Grievance Redressal Officer.
Email Support Desk
admin@lrsdindia.comDirect Helpline
+91 98102 78244